Notifications
What are notifications?
Section titled “What are notifications?”Notifications alert your team when something important happens in brix — such as a take-off waiting for approval or a customer approving a quote option. Admins configure which events trigger notifications and where they are delivered.
Where to find them
Section titled “Where to find them”Go to Manage → Settings → Notifications.
Notification types
Section titled “Notification types”The following events can trigger notifications in brix:
| Event | Who can receive it | Delivered by |
|---|---|---|
| Take-off pending approval | Any user (selected when setting up the notification) or a custom address | |
| Take-off approved | Any user, the user who requested the take-off, or a custom address | |
| Quote option pending approval | Any user or a custom address | |
| Quote option approved | Any user, the user who created the quote, or a custom address |
Setting up notifications
Section titled “Setting up notifications”-
Go to Manage → Settings → Notifications.
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Click the event tab you want to configure (for example, Take-off pending approval).
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Click Add notification or edit an existing one.
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Choose who receives the notification — select a user, the responsible person, or enter a custom email address.
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Choose the email identity to send from. See Email Identities to add a verified sending address.
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Click Save.
What you’ll see
Section titled “What you’ll see”When a configured event occurs, the selected recipients receive an email notification. The email is sent from the identity you configured. No setup is needed for the team members receiving the notification — they receive it automatically when the event occurs.
Frequently asked questions
Section titled “Frequently asked questions”Can I send notifications to people outside my workspace?
Yes. Choose Custom as the recipient type and enter an external email address when setting up the notification.
Can the same event send notifications to multiple people?
Yes. Add multiple notification rules for the same event, each with a different recipient.
Can I turn off a notification I set up earlier?
Yes. Go to Manage → Settings → Notifications, find the notification, and delete it or edit it to change the recipient.
Things to check
Section titled “Things to check”Notifications are not being received
Check that the notification rule is set up in Manage → Settings → Notifications for the relevant event. Also check that the email identity used is verified — see Email Identities.
Receiving too many notifications
Remove notification rules that are not useful. Go to Manage → Settings → Notifications and delete the rules you no longer need.